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Apple Launches its “Repair Vintage Apple Products Pilot” Program

by Erik Apple

 

Apple recently introduced its new “Repair Vintage Apple Products Pilot” program, which will help extend the period customers can repair their older “vintage” Apple devices. The new program is said to first include the iPhone 5 and other Apple products that are about to become obsolete. It’s being said that more products will be added to those that fall under the program in the coming weeks.

The list of devices that fall under the “Repair Vintage Apple Products Pilot” program currently consists of the following:

  • iPhone 5 (GSM/CDMA)
  • MacBook Air (11 inch, Mid 2012)
  • MacBook Air (13 inch, Mid 2012)
  • iMac (21.5 inch, Mid 2011) – US and Turkey only
  • iMac (27 inch, Mid 2011) – US and Turkey only

Apple will be adding more devices including the iPhone 4s and MacBook Pro (15-inch Mid 2012) by the end of the November (November 30, 2018). Followed by the devices listed below by the end of December (December 30, 2018):

  • MacBook Pro (Retina, 13-inch, Late 2012)
  • MacBook Pro (Retina, 13-inch, Early 2013)
  • MacBook Pro (Retina, Mid 2012)
  • Mac Pro (Mid 2012)
  • iPhone 5 (GSM)

The program covers the devices noted above across the world (unless otherwise noted).

For those of you who weren’t already aware, Apple has typically had a 5-7 year lifespan for repairing its products. This means that owners of an iPhone, iPad, or Mac can have Apple or an authorized service provider perform repairs even if a device isn’t under warranty. After this 5-7 year period of time, products are then classified as “vintage” or “obsolete” (either depending on the country and local laws) and the Apple staff doesn’t carry parts or perform repairs. This list of devices that are classified as “vintage and obsolete” can be found on the Apple website.

For the new program, Apple will only offer repairs for the vintage devices based on part availability. If Apple doesn’t have the part available, they will notify the customer and claim that the product is considered vintage. This means the new program doesn’t guarantee you a repair but it’s still a nice improvement from Apple’s previous policy where it stopped offering repairs completely after classifying devices as vintage.

If you have a vintage device or get one repaired and want to maintain its mint or good condition, consider using a Liquipel product or the Watersafe Technology to invest in the protection of your device.